Rogers 5G Mobile users will now have cellular services in TTC tunnels and stations

Aug. 24, 2023
Riders using Rogers 5G Mobile will now have better reception and access to 9-1-1 in the TTC tunnels and stations as a part of the transit agency's efforts to bring better connectivity and service to the tunnels and stations for riders.

Rogers 5G Mobile users will now have access high speed cellular service in a number of the Toronto Transit Commission's (TTC) tunnels and stations on Lines 1 and 2 between Bloor-Yonge and St. George. 5G service is also available at Castle Frank, Sherbourne and Dupont stations, and at stations between Spadina and Keele.

Additionally, all customers – including those with Bell, Telus as well as other mobile service providers – will have more stable access to 9-1-1 emergency calling in the upgraded tunnels and stations.

Customers are reminded that in addition to dialing 9-1-1 in an emergency on the subway, they should always press the Yellow Emergency Strip located on the subway trains. Pressing the Yellow Emergency Strip immediately notifies the operator and Transit Control of an emergency situation and ensures the subway train stops at the next station and emergency personnel have been dispatched.

“Improving 9-1-1 calling for all customers is a significant milestone in bringing modern, high-speed connectivity to the TTC subway system. It is also an important step in increasing safety for riders and TTC employees” said TTC Chair Jamaal Myers.

The TTC is continuing to work with Rogers to schedule the work required to meet their commitment of completing the installation of high-speed cellular service in all TTC subway tunnels and stations within the next couple of years.

“The safety and security of TTC customers and employees is our number one priority. Improving the reliability of emergency calling on the subway is a core requirement of the new wireless technology,” said TTC CEO Rick Leary. “We look forward to the completion of the full build out and we encourage all the carriers to join the existing network to benefit our customers and theirs.”