MST riders can now tap to pay with Visa

May 12, 2021
The move is part of a statewide initiative to improve and simplify the transit experience.

Monterey-Salinas Transit (MST) now offers bus riders a contactless payment option through a collaboration with Visa, Caltrans, Cybersource, Littlepay and SC Soft.  

MST riders can tap their contactless credit, debit, prepaid card or payment-enabled device on readers in MST buses for an easy and secure way to travel, without needing to purchase or load a separate transit card or handle cash while boarding. 

Visa says research shows that enabling tap to pay on transit systems like these can be good for economic recovery, bringing more than a 15 percent lift in transactions from merchants in surrounding neighborhoods, according to Visa’s Q2 FY21 earnings transcript.  

Visa notes MST is the fifth transit agency in the U.S. to accept tap to pay for fares, following Chicago, Miami, New York and Portland. 

“Visa recognizes the importance of expanding eligibility and access to fare payment options that meet the needs of a diverse set of transit riders,” said Brian Cole, senior vice president and head of North America product, Visa. “This effort with MST and Caltrans illustrates how open, contactless payments can support innovative and equitable fare policies to benefit riders and transit operators across the state.” 

MST riders who tap will benefit from fare cappingensuring riders won’t pay more than $10.00 per day—as long as they pay with the same card or mobile wallet throughout the day.  

The tap to pay option on MST’s entire bus fleet is the first contactless payment demonstration of the California Integrated Travel Project (Cal-ITP), a Caltrans-led initiative to make travel simpler and more cost-effective for the 40 million California residents, served by 300-plus transit agencies. 

“We are committed to serving all of our riders and delivering new methods of ease and convenience,” said Carl Sedoryk, general manager and CEO, MST. “The availability of a contactless fare payment system means increased flexibility, and we are thrilled to be collaborating with Visa and Caltrans to bring the enhanced convenience and safety benefits of tap to pay to our community.” 

Bringing the MST demonstration to life 

Cybersource, a Visa solution, Littlepay, a transit-focused payments platform, and SC Soft, a transit ticketing and automated fare collection specialist, have been critical in bringing the MST demonstration to life.  

Cybersource’s platform is powering the fast-to-market deployment of contactless solutions in the mass transit space, providing a full suite of payment and fraud management tools and an extensive network of partners and acquirers. Cybersource offers brand agnostic transit compliant processing solutions and enables easier implementation of digital payments for operators, while helping protect against fraud.  

Littlepay provides mass transit transaction processing, including the ability to cap fares and guarantee the best-value fare for frequent riders. SC Soft is a system integrator specializing in ticketing and automated fare collection solutions for transit agencies around the world. 

“Removing barriers to transit ridership underscores what Cal-ITP is all about, and the launch of this contactless payment demonstration represents a significant step toward a simpler and more equitable public transit system throughout California,” said Caltrans Director Toks Omishakin.