Enghouse AG has acquired NTW Software GmbH, based in Innsbruck, Austria and Munich, Germany.
"NTW's team and products expand our existing console and contact center business in central Europe, adding unified communication products to Enghouse's channel product portfolio," said Steve Sadler, chairman and CEO, Enghouse. "We are very pleased to welcome NTW's customers, partners and employees to Enghouse."
Enghouse AG, based in Germany, acquired NTW, which provides a suite of products ranging from attendant console to contact centers for organizations of all sizes primarily within the Cisco market segment. With a focus on modern communications solutions, NTW's modular software supports Cisco's Unified Communication solutions of any size.
NTW customers and partners use the company's products to address the requirements of modern communications solutions. These include call center functions in real time, in conjunction with customer service, CRM integrations, help desk and attendant consoles.
"We are excited to join Enghouse, particularly because of the synergies between the two companies," said Markus Gruber, one of the co-founders of NTW.
Florian Tiefenbrunner, the other co-founder, added, "Together, we look forward to expanding our geographical capabilities and product offerings to our partners and customers."
