Los Angeles Union Station Tackles Foul Restroom Odors with Eco-Friendly Solution

Aug. 15, 2017
As a widely utilized facility serving a special variety of needs, LA Union Station (LAUS) is continually looking for ways to make travel and cultural experiences outstanding for everyone who enters.

As a widely utilized facility serving a special variety of needs, LA Union Station (LAUS) is continually looking for ways to make travel and cultural experiences outstanding for everyone who enters.

However, for nearly 8 years ABM, a global leader in outsourced facility management services, had to contend with foul odors coming from the men’s restroom in the main terminal — with extremely unpleasant odors continually wafting out into the waiting area, a shoe shine stand, and restaurants.   

While the facility management team tested a number of different solutions, such as urinal screens, various masking agents, timed fragrance misters, as well as passive release solutions through osmosis cartridges, nothing effectively rid the area of the foul odors.

“The men’s room was an odor eye-sore for us, and people would smell the stench approximately 30 feet away from the entrance,” Jesse Falconi, assistant chief engineer, LAUS. “As such, we needed a robust solution that was easy to use — and surpassed anything that we had previously tried throughout the years.”

Through working with WAXIE Sanitary Supply, ABM learned about how a custom-built solution from Fresh Wave IAQ could be the ideal solution for tackling this monumental odor challenge.

“Now, the most affected areas are odor free and the property management team no longer receives odor complaints,” Abraham Boche, project manager — Union Station at ABM. “Having an eco-friendly solution was critical, as we did not want our engineers and other staff to be breathing in harsh chemicals when they are servicing the restroom. In addition, the shoe shiner located outside of the restroom stated that the foul odors have disappeared and he no longer receives customer complaints about the bad smells.”