It’s been a year since the Utah Transit Authority (UTA) launched a redesigned version of the UTA website. The website redesign took nearly a year to complete, as UTA worked to make it easier for riders to find critical information and improve access to the site from a mobile device.
During the redesign process, UTA evaluated rider comments and worked with a team of rider representatives to figure out how best to improve. UTA also evaluated what was working well for other public transit agencies and worked closely with a user interface design team (many of whom were also UTA riders) to ensure that the site was modern and easy to use.
Over the past year, UTA has seen signs that the site is working well for riders. Access on mobile devices has increased by more than 12 percent, and the amount of time people are spending on the site has increased by more than 18 percent.
More improvements are planned for the future. By mid-2017, UTA hopes to make our rail and bus schedule pages easier to navigate and make some other tweaks that will make the site more intuitive.
The newest version of UTA's website was launched in February 2016. It is fully compatible with mobile devices, features easy-to-find links to service alerts, fares and new rider resources and includes an automated vehicle tracking feature.
