“The SamTrans Way.” It’s a central theme running through everything the district does to put a safe, reliable, dependable service on the street every day. It’s not a slogan. It’s a way of doing things and that “SamTrans Way” is captured in the district’s video documentary of a typical day in the life of a bus.
“A Bus’ Life” emphasizes the many employees who work behind the scenes to make sure that the agency’s buses get on the street, clean, ready to serve reliably. From the pre-operation inspection to routine cleaning and maintenance, a bus will pass through many hands on its way out to serve the public.
“We set a very high standard for maintenance because we know the more care we put into our buses, the better the service we can provide to our customers,” said Jerie Moeller, south base superintendent of maintenance. “What makes our team so special, isn’t our service standards or our maintenance program, but the people doing the work. SamTrans employees aren’t just doing a job, they really believe in the importance of the work they do. They set the standard. They are ‘The SamTrans Way.’ ”
A typical car needs oil changes, tire rotations and engine maintenance throughout the year. But a bus, which covers three times more miles each year than a typical car, needs far more care and maintenance to keep it in tip-top operating condition.
SamTrans’ “Bus Life” video documents just a single, routine day in the life of a bus that is carrying hundreds of people safely to work, school or wherever life takes them, thanks to a network of dedicated SamTrans employees.