A new website has been officially launched by the Antelope Valley Transit Authority (AVTA).
The newly unveiled design features what the high desert is known for: big skies and fields of poppies. The design is just the beginning as AVTA’s website pages have been completely updated. The home page now features transit news and spotlights AVTA’s successful advertising program.
“Communicating and connecting with our customers is a primary focus for AVTA,” stated Board Chair Norm Hickling. “This new website is much faster and has a mobile application to makes access convenient. It’s AVTA’s mission to provide excellent customer service and this is one more accomplishment toward that goal.”
The new website also features a series of travel training videos to familiarize new passengers with AVTA’s services and assist current customers with special needs. These travel training videos feature information on everything from how to use a wheelchair ramp or bike rack to how to make a Dial-a-Ride reservation or connect with another route. The videos, which are produced in both Spanish and English, can also be found on YouTube by searching AVTATV.
Detailed maps and updated route schedules are included in the website redesign along with all of AVTA’s digital brochures. Information regarding AVTA’s new advertising program is also just a click away along with rider alerts designed to keep customers informed of important information regarding bus service.
Soon, AVTA will be implementing an automatic vehicle locator system (AVL) which will enable residents to check out a bus’s location using real time information through AVTA’s website.
“Connecting AVTA to its customers in a way that brings real convenience and reliability is extremely important to the AVTA Board and staff,” stated Executive Director Julie Austin. “This is our commitment to residents of the Antelope Valley.”
AVTA is also working to increase its presence on Facebook and Twitter. We will be unveiling this new effort in August of this year.
