Motor Coach Industries (MCI)

MCI combines private, public and Setra sales teams

Motor Coach Industries (MCI) is unifying its private, public and Setra new coach sales teams under one cohesive group. The new sales team will be led by Patrick Scully, who will move to the position of executive vice president sales and marketing for MCI.

MCI President and CEO Rick Heller said “We’re making this move for several reasons. First, we want to provide our customers with one point of contact for new coach sales. Our sales team will be responsible for selling MCI and Setra product to both public and private sector customers alike. We have heard from customers who have said they would prefer one sales contact for either MCI or Setra purchases and we are ensuring we meet that customer requirement. Second, we will have a tightly unified sales organization focused on customer responsiveness. There’s a great deal of experience and talent at MCI, and the new sales structure will give customers greater access to it.”

Under the new structure, there will be one key new coach sales contact representing MCI and Setra brands to both private and public sector customers. The pre-owned sales team, which is based out of the MCI service centers, remains unchanged.

Under the new structure Scully’s direct reports will be: Pat Ziska, who continues in her role as vice president of the field sales group; Mitch Guralnick, who will continue in his role as the head of the pre-owned sales group; Mike Denny, who will head up a new sales and financing operations group; Brent Maitland, who leads the newly formed marketing team; Tom Wagner, who will be responsible for major commuter accounts, and Pam Lawrence, who will support the group’s administrative needs.

Scully joined MCI in 2012 as vice president of public sector sales and marketing following MCI's acquisition of the U.S. and Canadian distribution rights for Setra motor coaches from Daimler Bus, where Scully was formerly chief commercial officer responsible for both private and public sector sales.

“I’m honored to be leading such an experienced and dedicated MCI sales team. The higher degree of responsiveness we will achieve through a seamless operations structure together with smaller, more focused regions will improve our already high customer service levels,” commented Scully.

“We’re creating a much more fluid sales structure with clear points of contact for our customers,” said Ziska. “The MCI product offering has been broadened with the addition of the Setra brand. By having one sales force, it becomes easier for our customers to choose which product and price point best suits their needs supported by one aftermarket team for parts, training, and technical assistance.”