A cost-benefit model was tested to measure the value that travel training services can provide to transportation agencies. The data indicate that for every $1.00 used to purhcase travel training services, the three agencies participating in the study saved or diverted from $1.45 to $3.98: net benefits of $200,000 to $440,000 annually.
Written by:
- Karen Wolf-Branigin, director of training and technical assistance, Easter Seals Project Action
- Michael Wolf-Branigin, associate professor of Social Work, George Mason University
- J.D. Culver, director of Mobility Options
- Kevin Welch, assistant to the director of Mobility Options, Paratransit Inc.
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