If passengers see themselves on camera, it significantly deters criminal behavior and when integrated with sophisticated management systems, will notify transit supervisors and law enforcement officials of an onboard incident.
Emphasizing the presence of surveillance equipment to passengers promotes an agency’s dedication to, and reputation for public safety.
Vice President of Transportation
As mass transit continues to experience growth and as the economy improves, the need to find qualified operators with excellent safety records becomes a greater challenge for transit authorities. Developing an effective screening program that helps identify top candidates can improve both authority compliance and the quality of operators.
Start with identifying candidates who don’t meet basic requirements. There are a number of initial screens which can help identify unqualified hires rapidly. For bus operators, ordering a DAC Employment History File,Commercial Driver’s License Information (CDLIS) Plus and Pre-Employment Screening Program (PSP) screen, can help bus carriers identify unqualified drivers through timely and cost-effective screens.
Make sure to perform additional screening on your most promising candidates. Authorities then can expand the scope of a background check to include elements like motor vehicle records, employment verifications and drug and alcohol violation history verification, as well as an in-depth criminal background check based on the applicant’s residential history identified through a Social Security Number trace.
Make sure candidates meet requirements for drug, alcohol and health screening by performing a compliant pre-employment drug test to rule out users of controlled substances, and conduct the physical exam. Whether drug testing is performed in-house or by a provider, carriers need to be sure that regulatory requirements are strictly met.
By approaching a screening program in steps, agencies can hire the best operators and retain that talent.
Industry Forum goes to the front lines of the transit industry to get feedback on different topics relevant to passenger transportation — and we want to hear from you! If you have an idea for discussion or would like to voice your opinion, please contact Joe Petrie at joe.petrie@MassTransitmag.com.