Next he reviews the bill of material and sees that all the materials he requires to complete the task have already been pulled from stores and are staged trackside for his use. He clicks on the work order to signify that he has begun the task.
Once he has removed the part being replaced, he uses his handheld to scan the barcode of the replacement part. The part is consumed from the inventory system and the vehicle’s configuration record is updated with this barcode information simultaneously.
Upon completion of the job, John clicks on the work order and the system is updated to show that the work is completed. John’s time is collected against the work order and the operations center is notified that the work order has been closed.
John’s next work order is just a click away.
Technical sales support director
Advancements in technology have and will continue to be a key driver for Cummins as well as the transit industry as a whole. We are always striving to offer transit bus authorities the right products to fit their operational needs coupled with the right technical support and training to help improve their overall maintenance operations.
We feel that the first step to achieving a highly efficient and cost-effective business for transit authorities begins with selecting the right product for their specific needs. Cummins offers transit customers the option to choose from clean diesel engines, natural gas engines as well as diesel-electric hybrid drive systems. All of these products and their integrated subsystem components are designed and developed in-house to deliver efficiency and performance that aid in reducing overall operational costs for transit authorities. Building on a proven base engine, continuous improvements to the subsystem components including fuel systems, turbochargers, electronic controls, filtration and exhaust aftertreatment, allow us to deliver a more efficient product for transit bus customers year after year.
Cummins is committed to delivering the right product support and training for the maintenance professionals throughout the transit industry. Cummins products are backed by North America’s largest and most capable parts and service network and with tools and training for maintenance operators to be certified to work on Cummins engines. At Cummins, we have developed a series of interactive computer-based training modules called Cummins Virtual College. This self-study learning program is available online or on CD-ROM and is designed to effectively train service technicians on all Cummins products. This format of training is aimed at minimizing the technicians time away from the shop which in turn will help reduce overall training costs for a maintenance operation. The Cummins Virtual College is just one tool within our online subscription-based information portal called QuickServe Online. Here maintenance technicians can access a multitude of service information such as troubleshooting guides, operation and maintenance manuals and service bulletins specific to any Cummins engine. These tools are some of the ways in which we strive to help maintenance departments operate more efficiently and effectively.
As technology continues to advance in the industry, Cummins will continue to deliver better products, more effective tools and educational training to resulting in improved overall operations of transit bus customers.