Solutions and innovations which enable rail transport to stay on the track were showcased by Alcatel-Lucent, as well as InfoGate, its video and multimedia information kiosk. It offers customers personal service at the press of the button.
It puts passengers in contact with an agent in the form of a high-definition image on the screen and can answer questions just as if he were present on the platform.
In addition, it also offers many other interactive possibilities, such as an NFC interface, a quick-response code reader for transferring data to and from a smartphone, a high-definition camera for scanning rail tickets.
Scheidt & Bachmann
Scheidt & Bachmann showcased ticketing solutions and fare collection products and under the banner “Check-in to the FareGo World of Ticketing” it introduced an eTicketing system featuring the lifecycle of a smartcard — beginning with personalized card creation at the customer service center, followed by check-in/check-out at the station and top-up in-vehicle, with generation of reports in the back-office system.
The newly developed Multi Application Reader was presented for the first time. The smartcard reader processes contactless media using ISO 14443 A/B for both ticketing and open payment.