"People think that these guys are just heartless, cold, wake up in the morning, 'Who can I victimize today?'
"Nothing could be further from the truth.
"People joke with me about it, but I knew what I was signing up for," Rainey says of coming to BART. "I knew it was a big job but I've been here, I've met a lot of the people inside this department and outside this department." He stresses, "It's not something we can't do. We've got some great people and the district is committed.
"With the Oscar Grant situation, it's going to be our turn for a long time; we're going to be in the spotlight for a long time, just like Rodney King and the LAPD 20 years ago; they're still reliving it," Rainey says.
"Rightfully or wrongfully so, somebody's dead." He says, "Somebody's dead at the hands of our officer. There's no legal, moral, ethical justification for what occurred on that platform on January 1st, 2009 and it's incumbent upon everybody in BART to make sure nothing like that happens ever, ever again."
Rainey says, "My guys are human. I would hope that everybody would understand these are the folks that live next door to you, and there is no malice intended and our No. 1 priority is giving good service to our riders."