Hamish Campbell has been a transportation planner in the GO Planning office at Metrolinx for three years. He has been an ongoing champion for customer-focused solutions and has been directly responsible for implementing numerous transit priority and station congestion management initiatives that have reduced travel time for bus and rail customers as well as increased operational reliability. In one instance, Campbell worked with external stakeholders to implement a series of transit priority measures that save GO Buses an average of three minutes per trip. His ability to engage and reach consensus from internal and external stakeholders, often by bridging knowledge gaps between planning and operations, has been instrumental in moving innovative initiatives forward.
Campbell has also provided technical expertise in the development of the Project Prioritization Framework, a comprehensive and innovative methodology for evaluating and prioritizing more than $10 billion in capital transit projects. The Framework continues to inform decision-making and capital planning.
More broadly, Campbell is actively involved in developing best practices for the industry, having previously provided input to studies undertaken by the Transit Cooperative Research Program (TCRP) and the Transportation Association of Canada (TAC). He is also helping with organization of the Canadian Urban Transit Association’s Regional Youth Summit in Toronto this summer.
Campbell has a Bachelor of Environmental Studies in Urban and Regional Planning from the University of Waterloo and has worked for both the Toronto Transit Commission (TTC) and the Canadian Urban Transit Association (CUTA). He is a previous recipient of the CUTA scholarship and will be commencing a part-time Master's of Public Administration at Queen's University this fall. Outside of work, he is a devoted husband and new father and is currently training for the NYC Marathon, which he will run in November 2011 to raise money through "Cellmates on the Run" for the Chicago Diabetes Project.
“Technology is going to allow us to rethink service delivery beyond traditional fixed routes and timetables. The prevalence of smartphones and the ability to communicate with customers in real-time will allow us to provide much more dynamic and customer-responsive service. I think this will be a game-changer when it comes to areas with traditionally low levels of transit ridership.”