The program allows customers to pay for their bus fare by tapping their Visa or Mastercard branded debit card, credit card or mobile wallet at contactless payment readers on River...
The 48,000-square-foot bus facility provides NWCTD with warehouse space for bus storage and maintenance, as well as office space for administration and the necessary infrastructure...
The Annual Progress Report provides customers with updates on the original 26 actions included in the CX Action Plan and identifies three new actions that aim to enhance the transit...
The project involves bringing in new electrical and water services, charging equipment, fire suppression and necessary HVAC upgrades, as well as expanding the existing maintenance...
The new services are part of a pilot program in which nine transit districts and municipalities were awarded funding through the CTDOT to develop and pilot on-demand microtransit...
The CTDOT has sponsored another year of Transit Royale, which is free and automatically applies to all current and new frequent users of the Transit app.
The week was launched by OLI in 2017 to focus attention on the importance of making safe choices when driving or walking near railroad tracks and trains.
As programs develop, it will be essential to get buy-in at all levels, provide CX staff with the resources required and continue an obsessive focus on customer experiences to ...
CTDOT, L.A. Metro, NJ Transit and New York’s MTA were all awarded funds from the latest COVID-19 relief bill to keep services operating and workers on staff.
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The Community Connectivity Grant Program focuses on funding for local projects that improve safety and accessibility for pedestrians, bicyclists, and transit users in urban, suburban...
The study was launched in 2020 as a community-driven vision for creating a vibrant, equitable and sustainable multimodal transportation network and is aimed at reimagining and...
Alstom will supply CTDOT with the delivery of 60 single-level fully customized, sustainable, next-generation commuter rail cars specifically designed for North American rail systems...
The buses have been out of service since July 2022 following a thermal event caused by a defect in the design of the bus that was part of a national recall.
Amtrak Northeast Regional trains offer customers single seat rides and direct access from Springfield to New York City in 3.5 hours and connections to the Northeast Corridor.
Kitsis currently serves as the deputy executive director for the Office of Capital Project Development at Sound Transit and King is currently serving as the chief of staff for...
The pilot program, launched in partnership with Token Transit, will allow customers to buy two-hour Adult, Senior/Disabled and Youth bus passes for all local CTtransit and CTfastrak...