MA: MBTA to increase crew training efforts after Worcester Line derailment; incident caused by human error, officials say

Following a Worcester Commuter Rail train derailment on Thursday, MBTA officials say they plan to boost crew training efforts after an investigation revealed the incident was likely caused by human error.

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Melissa Hanson | mhanson@masslive.com

Following a Worcester Commuter Rail train derailment on Thursday, MBTA officials say they plan to boost crew training efforts after an investigation revealed the incident was likely caused by human error. 

The MBTA, Keolis and the Federal Railroad Administration began a joint investigation into the incident. Initial findings suggest MBTA crews allowed the train to “pass through a switch that was not properly aligned,” causing the derailment.

Officials say they plan to “enhance crew training, strengthen communications between crews and dispatchers and inspect similar systems across the network" to “increase awareness around the rules governing manual switch operations.”

On Sunday, officials said they made substantial repairs to both tracks in time for the Monday morning commute.

“MBTA and Keolis crews completed necessary permanent repairs and inspections safely and quickly with the goal of resuming regularly scheduled service Monday morning,” MBTA General Manager Steve Poftak said in a statement.

MBTA officials said a train from Worcester experienced a “low-speed upright derailment" Thursday evening that caused “significant delays” for all Framingham/Worcester trains. No passengers were riding in the coach at the time and no injuries were reported, the MBTA said.

Additional track work is ongoing to a crossing damaged during the derailment but the work has not affected service on the Worcester Line Monday.

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