The optimized routes will go into effect on Dec. 8 and will shorten commute times, provide riders with more places to go and improve the overall efficiency of the system.
Agencies across the country are transforming their paratransit services with modern software. Suffolk cut complaints in half. Green Bay hit 98% on-time trips. Sarasota saw 60% in efficiency gains. “Transitions are tough. But with Via, we seemed to walk right through it,” said a 19-year scheduler from Sioux Area Metro.
The change will align prices for all fare payment methods on Caltrain, as the agency is looking to close a projected $75 million deficit between fiscal years 2027 and 2035.
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