The final version of the Metro Reimaged Service Plan has been released and will be implemented September 30, bringing more frequent service, improved weekend service and more convenient options for getting around town.
“More than two years ago, we recognized that we needed to make significant changes to the MetroBus system to better meet the mobility needs of our riders,” said Jessica Mefford-Miller, executive director of Metro Transit. “In response, we launched Metro Reimagined, an in-depth look at our transit system, to identify the enhancements we needed to make. This has been a customer-focused approach from day one, and the new service plan we are launching in September will deliver the service our customers need – today and into the future.”
Under the new plan, there will be changes to every MetroBus route in Missouri. There is no impact to Illinois bus routes or MetroLink under this service change.
Research, customer engagement and community outreach identified faster, more direct trips and more frequent service as high priorities that bus riders want from their transit service. Through the newly finalized Metro Reimagined service plan, Metro Transit is increasing the frequency of most MetroBus routes.
Ten routes, which carry nearly half of current MetroBus customers in Missouri, are offering service every 15 minutes or faster on weekdays. In comparison, the MetroBus system currently only has one bus route that offers that 15-minute frequency. In addition, the new service plan includes 35 MetroBus routes that will offer 30-minute frequencies, instead of the 40 minute or 60-minute service many routes operate on today.
Weekend service is also being improved through the Metro Reimagined plan. Nearly all MetroBus routes will have Sunday service, including many routes that currently do not operate on Sundays. Service levels will also be consistent on Saturdays and Sundays. This improved service provides better options and more reliability for customers over the entire weekend.
MetroBus routes are organized into four categories through the new service plan:
• Frequent: 10 high-frequency routes offering service every 15 minutes or faster
• Local: 35 MetroBus routes offering service every 30 minutes
• Community: 6 routes providing important connections in low-ridership areas
• Express: 6 routes providing direct connections with limited stops to key destinations
