Storms like what the city of Milwaukee had this week are a great reminder for riders to give themselves extra time, whether they are walking, driving or riding the bus. When winter weather strikes the area, Milwaukee County Transit System provides service unless the roads are impassible. This usually happens once a decade, but smaller delays can happen when it snows. For those that are riding MCTS during snowy or icy weather, these tips will help them manage the worst Mother Nature has to offer.
Look Before You Leave
Weather conditions can change very quickly. Before riders head out to their bus stop, get the latest updates on snow routes and delays:
- Track buses in real-time with the Ride MCTS app or at RideMCTS.com. Riders can also call or text to get estimated bus arrival times
- Check the Service Alerts page at RideMCTS.com/alerts.
- Follow @RideMCTS on Twitter to receive general alerts about snow/ice service.
- Call 414-937-3218 Monday-Friday between 8 am and 4:30 pm for live assistance.
Waiting for and Boarding Buses in Ice and Snow
- When roads are snowy or icy, MCTS drivers may not pull all the way to the curb to avoid getting stuck. Be careful when walking between the bus and the curb. Drivers will assist riders with mobility devices.
- Stand back from the curb until the bus comes to a complete stop.
- MCTS knows sidewalks are also slippery so don’t run after a bus. Take your time and stay safe. Drivers will wait for riders.
- Before heading out the door, riders should make sure they have their phone is charged and that they have warm clothing — don’t forget gloves and a hat. Leave plenty of time to walk to stops so riders can get to where they need to go in a safe and timely manner.
MCTS's goal is to keep everyone safe — both our drivers and passengers alike. So even as things slow down, know that there is a lot going on behind the scenes to coordinate safe travel in difficult weather. Winter conditions require extra effort from all of us, and MCTS appreciates your patience, understanding and preparedness when the time comes.
