“When is my bus going to arrive?” is now a question that can be answered precisely from the convenience of your smartphone, tablet, or computer as Monterey-Salinas Transit has unveiled two more options to receive RealTime bus arrival information.
With MST’s RealTime tools, you can plan your day around your activities and spend less time waiting for your bus. You can check your bus arrival time before you leave home, work, or school, giving you the flexibility to do other things before the bus arrives. Transit riders have two more options in addition to Google Maps and the Transit App (transitapp.com). Now, transit riders can text or call MST and receive automated real-time bus arrival times at any of MST’s more than 1,300 bus stops.
In other areas where real time bus arrival information is available, 92 percent of riders reported that they were more satisfied with public transportation as a result of using real time bus arrival tools.
Beginning today, MST will install round RealTime signs at nearly 640 bus stops with information about how to receive next bus arrival information by text message or by phone. All MST bus stops will show a unique 4-digit bus stop number throughout the 294-square mile service area so that riders can text or call MST and receive automated bus arrival information quickly and conveniently.
MST maintains an exceptional on-time performance record that exceeds 90% of trips arriving within five minutes of their scheduled time. Having to-the-minute information about your next bus gives the rider more comfort in knowing they will arrive at their destination on-time and improves their overall experience using public transit.
"We’re taking the guesswork out of waiting for the bus and we believe these technology investments will be especially useful to our customers when there are traffic delays due to road construction or other events outside of our control," said MST General Manager/CEO, Carl Sedoryk.
