Metra Meets On-Time Goal with 95.7 Percent of Trains Arriving on Time in August

Sept. 27, 2016
Metra in August posted an on-time performance rate of 95.7 percent for the month, exceeding the five-year average for the month of August of 95.0 percent.

Metra in August posted an on-time performance rate of 95.7 percent for the month, exceeding the five-year average for the month of August of 95.0 percent.

Metra’s goal is to operate at least 95 percent of its trains on time. Like the rest of the U.S. commuter railroad industry, Metra considers a train to have operated on time if it reaches its final destination within five minutes and 59 seconds of its scheduled arrival.

“We’ve worked hard to minimize delays due to construction activity, but we know that some construction work has impacted our on-time performance this summer,” said Metra Executive Director/CEO Don Orseno. “While repairs to our tracks and ties will always be necessary to maintain our system, we continue to find ways to minimize the impact of this work on our customers.”

In August, 780 of 18,245 trains were tardy by six minutes or more. The most common cause for delays was track construction. Human error, mechanical issues and freight interference were other major causes of Metra train delays in August.  

Cause

Primary

Secondary

Total

Rank

Track Construction

124

43

167

1

Human Error

37

56

93

2

Mechanical

31

45

76

3

Freight

62

12

74

4

Signal/Switch Failure

44

17

61

5

Right-of-Way Accidents

6

49

55

6

Obstruction/Debris

23

28

51

7

Sick/Injured/Unruly Passengers

26

17

43

8

Train Loading

37

5

42

9

Other

26

16

42

9

Weather

24

14

38

11

Lift Deployment

16

5

21

12

Passenger Train Interference

11

0

11

13

Catenary Failure

5

1

6

14

Total

472

308

780

 

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Management

Metra

April 20, 2012