GovPartners LLC

VA: GovPartners is Taking the Mystery out of Customer Satisfaction, One Trip at a Time

GovPartners LLC July 9 announced they have extended their market research services for the transportation sector within the DC Metropolitan area.

GovPartners’ newly developed Customer Intelligence Analyst (CIA) Division, the clandestine arm of GovPartners, is comprised of an experienced team focused on providing clients with objective metrics to measure customer experience and operational performance.

GovPartners has successfully developed a transportation specific program that provides their clients with quality market research and customer intelligence reporting. “Our objective results significantly contribute to improving the way our clients do business, increases the productivity of our client’s vendors, and saves our clients’ money, while improving the end users overall traveling experience.  We are very pleased that we are able to further expand our core competencies with a goal to be recognized as the market leader in the transportation industry,” said Cynthia Karnik, GovPartners customer experience officer (CEO).”