Complaints filed about CT Transit in 2017 have raised concerns including bus drivers running red lights, cutting off other drivers, driving away from people who were trying to board or offering poor customer service.
The NBC Connecticut Troubleshooters obtained hundreds of pages of complaints filed by people who are not satisfied with service they received from CT Transit, the Connecticut Department of Transportation-owned bus service.
The DOT received the complaints from the Hartford, Bristol and New Britain areas between Jan. 1, 2017 and Dec. 15, 2017.
Read the complete article at https://www.nbcconnecticut.com/news/local/Complaints-Expose-Bad-Behaviors-on-CT-Transit-Buses-483250591.html
