Smartphone technology is giving NJ Transit passengers another option for buying their tickets for the Atlantic City rail line — allowing them to avoid any waits at the train station counter or ticket-vending machines.
Known as "MyTix," the new program lets riders use their mobile devices to purchase and display one-way tickets or weekly or monthly passes for the commuter trains that run between Atlantic City and Philadelphia.
NJ Transit, the state bus and train operator, originally introduced the mobile ticketing program in April on a trial basis for its Pascack Valley rail line, as well as between New York's Penn Station and the Meadowlands rail station for special events.
Since then, it has been expanding the program to other routes, with Atlantic City and the Northeast Corridor the last two rail lines to get it. With the rollout now complete, the agency says customers may use their smartphones to buy tickets "anytime, anywhere" for travel to and from all of NJ Transit's 165 rail stations.
NJ Transit Executive Director James Weinstein said the agency met its goal of having the new program in place at all rail lines by the end of the year. The agency wanted to tap the latest technology to give customers a time-saving option for buying their tickets, he noted.
"All rail customers now have the ability to treat their smartphones as both a ticket vending machine and rail ticket or pass all in one, providing for a seamless experience just in time for the busy holiday travel season," Weinstein said in a statement announcing the program's expansion to the Atlantic City line.
A MyTix app is available for free download on any Web-enabled iOS or Android device, via the App Store in iOS and the Google Play Store in Android. To purchase tickets, customers must first install the app and then create an account, which will save their profile information and history of ticket purchases for ease of use.
Purchased tickets must be activated prior to boarding the train and shown to train crews upon request. One-way tickets expire two hours and 45 minutes after activation. Monthly passes self-activate on the first day of the calendar month and remain active for the entire month. Weekly passes self-activate at 12:01 a.m. on Saturday and remain active through 6 a.m. the following Saturday, NJ Transit said.
MyTix was designed with input from customer focus groups, as well as NJ Transit's front-line rail employees and customer service staff.
For more information on the program, see njtransit.com and go to "Ticket Options," then click on "MyTix" from the drop-down menu.
NJ Transit is the nation's largest statewide public transportation system, providing more than 895,000 weekday trips on 261 bus routes, three light rail lines, 12 commuter rail lines and through the Access Link paratransit service.
On average, 2,800 passengers ride the Atlantic City rail line each day. The commuter line includes stops in Absecon, Egg Harbor City, Hammonton, Atco, Lindenwold, Cherry Hill and Pennsauken en route to Philadelphia's 30th Street Station. A newly opened $40 million transfer station in Pennsauken allows Atlantic City rail passengers to switch to the River Line that runs between Camden and Trenton.
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Copyright 2013 - The Press of Atlantic City, Pleasantville, N.J.