* Adjusting the time segments within each scheduled run on both the 28 and 28L to improve reliability.
This is expected to help address the impact of congestion on 19th Avenue and through the Doyle Drive construction.
SFMTA Ambassadors were deployed Monday during peak commute hours to assist customers with the route changes for the 28L 19th Avenue Limited. Alert messages and directions were posted at 28L stops informing customers of stop changes and new service options.
The next route undergoing a performance audit is the 29 Sunset, Muni's longest cross-town route. More information on the 28L 19th Avenue Limited route changes can be found at sfmta.com.