CA: Teaching New Metro Riders the Subway of Doing Things
March 10--Commuters were rushing by. An update blared on a loudspeaker. An agitated young woman shouted a name again and again. At 5:30 p.m. on a weekday, in Union Station's main concourse, strangers arranged themselves shoulder to shoulder in a circle. They had come for a free tour of public art in three downtown subway stations. They had just been asked to raise their hands if they had taken Metro trains before. Then artist Alex Amerri, one of the tour leaders, had smiled and said...