Muncie Indiana Transit System

Doing the basics well has been the key to Muncie Indiana Transit System's success.


"In fact in some cases they offer a lot more personal attention to the customer than the fixed-route driver will, and still have a tight schedule."

The future holds rising costs, declining local and state funding and an increasing demand for service. King keeps his usual reposed attitude when he talks about plans in the future. He says, "Right now everything is going good, we don't have any major changes planned. The community is not a rapidly growing community and there is nothing to indicate that that is going to change." For the future of MITS, getting back to basics sounds like it will be key, as he says, "I think the biggest thing that we are going to have to do to change is to try to be able to do more with less to maintain what we have and meet increased demands."