“And a lot of hard work,” he adds. “For me, that’s the message. It can happen. But it takes a lot of pieces to come together. It takes a community really, to build a successful system like this. We’ve had that community so it’s worked out well.
“I think BRT is one of those grand slam home runs,” he says. “You get there with these 1 percent improvements, you know, to finally solve anything.”