Just Getting it Done

Doing what’s best for the customer has led to a ridership boom.


Transit for Everyone
Technology and coordination have helped the agency grow. “We really struggled when I first came on board,” explains Baumgart. “We were just the ‘senior bus’ or we were just the bus for people with disabilities.

“We certainly are for those people, as well as the rest of the general public.” He says, “It’s taken quite awhile to open the eyes to the general public that we’re for everybody and all this coordination helps.

“You just get more people involved and they realize that.” He adds, “That is one of the major reasons we’ve seen the growth we’ve seen in the last three to four years.”