One very important factor is the degree to which employees perceive that they are appreciated within the organization. There are countless things management can do to achieve this such as bus roadeo participation, employee awards, safety awards, employee incentive programs and employee/management mixers.
In conclusion, we at Sun Metro operate on the mindset that we want to be an employer of choice. We do not want everybody out there on the street, but we do want the best out there. The city of El Paso’s city council, our city manager and the management team here at Sun Metro feel a deep commitment to providing this city a reliable, clean, state-of-the-art, innovative system they can be proud of.
Grande Prairie, Alberta
Robert Carroll, P. Eng.
Transportation Services Manager
City of Grande Prairie Transit
The city of Grande Prairie contracts from the private sector for its supply of transit operators, our present contractor being Cardinal Coachlines. This system has been working quite well and we plan to continue with this arrangement when the present contract expires in 2009.
This removes the need for the city to actively recruit and train operators, since our transit system is relatively small with five routes. Our city is quickly growing and we will be adding to our present five-route system in the next three years and at some point it may be cost effective to hire and train from within, but we are satisfied that our present arrangement works best.
At certain times, in our oil-based economy, our contractor has considerable competition from other areas for operators and has to actively recruit through media advertising and promotion but it has never gotten to the point of not being able to supply the needed amount of operators to fulfill its contracted commitment.
Manager’s Forum goes to the front lines of the transit industry to get feedback on different topics relevant to passenger transportation — and we want to hear from you! If you have an idea for discussion or would like to voice your opinion, please contact Leah Harnack at (262) 446-2816 or via email at firstname.lastname@example.org.