Another option to consider with a virtual desktop solution is no desktop. Imagine a program in which employees bring their own personal computer — a “BYOPC” environment — and are responsible for the upkeep of the device. Some employers even provide an allowance for each employee to purchase and maintain their own computer. This approach eliminates the need for IT resources to keep the current inventory of devices up to date and allows employees the freedom to choose the computer that best suits their needs.
In this model, the virtual desktop delivers business applications and data — securely housed in the datacenter — to the employee’s computer. At the same time, the employee has access to their personal applications. This concept eliminates the need for different devices to use at work and home. The benefits are many: reduced e-waste, greater flexibility and less administration for devices.
All roads lead to virtualization
Like any other organization with a large IT component, mass transit has to examine the entire infrastructure to determine the best ways to improve capacity and performance. The key is to approach the IT infrastructure with an eye for solutions that will ultimately enable better customer service. Technologically, our customers are growing and changing in new and exciting ways. But it is up to transit to meet and exceed customer expectations in order to flourish.
Reducing operating costs of the datacenter while ramping up capacity, as well as optimizing the desktop and keeping a tighter rein on access management, will allow us to deliver the technology services that transit customers expect today and into the future. Integrated virtualization solutions for the server and desktop work with existing infrastructure to help move data and better serve the customer — which is, in the end, what it’s all about.
Doug Couto chairs the Transportation Research Board’s Information Systems and Technology Committee.