Manager's Forum

Although voice communications are integrated into the AOS system, which normally operates as a “closed” system, in the event of an AOS failure, the default voice system becomes an “open” system enabling the control center to communicate with all buses at the same time.

AATA maintains a large number of hand-held radios that bolster communication between buses and the control center. These units are used in the rare case of a complete failure in the AOS radio system (such as tower failure). As a last resort, drivers are allowed to utilize their personal cell phones (following mandated safety protocols) to maintain communication with the control center.