We encourage our employees to get out of the office and meet with clients face to face to discuss projects; one-on-one meetings promote a sense of ownership for each project and provide a personal relationship between staff and client. We also try to send our senior staff to participate in APTA and state conferences to further support client interaction and ongoing education.
We value the importance of the overall work environment for our employees. In particular, given the type of projects we handle, working with outdated computer hardware or software can be frustrating, so we provide state-of-the-art computers, computer programs, printers, hardware, software and support devices to enable employees to complete their work with maximum efficiency and the least amount of stress.
And then there are just the fun things we do to encourage company morale, for example, Pizza Friday, bowling nights and special events like the Old Spanish Days celebration where every business in Santa Barbara closes at noon the first Thursday in August to celebrate the city’s heritage.
And finally, we were selective with our office location which has proven to be an enormous attraction. We are located in one of Southern California’s prettiest cities — Santa Barbara, the American Riviera. Whether riding a bike, driving or using MTD, the city’s excellent public transportation system, our employees’ commute is generally 15 minutes or less. MT
Manager’s Forum goes to the front lines of the transit industry to get feedback on different topics relevant to passenger transportation — and we want to hear from you! If you have an idea for discussion or would like to voice your opinion, please contact Leah Harnack at 262.391.8770 or via email at firstname.lastname@example.org.