San Joaquin Regional Transit District (RTD) has selected RydeTrans as its new provider for the agency's Dial-A-Ride paratransit services effective Jan. 1, 2022.
“This is a very important service, and we are excited to partner with RydeTrans to provide excellent paratransit service to all ADA-certified passengers,” said San Joaquin RTD Board Member Joni Bauer. “RTD consistently strives to make all of our services even more accessible to ADA passengers to give them more options and freedom.”
Locally based in Stockton, Calif., RydeTrans is an operator in the transit industry and offers its own standardized fleet with professionally-trained drivers to complement RTD’s fixed-route service.
Drivers, dispatchers and reservationists are directly trained and employed by RydeTrans, and they will collaborate with RTD to ensure the highest quality of service. Continuous training and attention to quality assurance will elevate customer service levels throughout the RydeTrans-RTD relationship.
